FAQs

Diffrent is about you and your everyday living experience. Learn more about the app.

Tenants

How do I find and get in touch with my landlord?

You can use our direct message system to leave messages to your landlord. And if it is urgent it will take you one touch to get in touch.

Do my credit mementos mean something?

Your mementos are our way to thank you for using Diffrent. It’s our currency and can be worth a lot more than simple dollars if you spend wisely. Every transaction you do, even as simple as paying your rent on time help you to collect mementos. You can use the mementos from anything to paying for some of the services we offer to even pay part of your rent. The more you use Diffrent, the more value for money you get!

How does the Diffrent credit scoring works?

You will build a financial profile that will help you lower your rent payments in the future, gain access to rent holiday periods and even help you later on to qualify for a mortgage.

Landlords

How do I connect with my tenant?

Use the Different messaging system to leave a message or an urgent message if you need to speak to your tenant on short notice.

Who is responsible for paying the maintenance service?

The responsibility of the request and payment of the maintenance service is determined in the lease agreement. The requests for maintenance service can be seen by the other party in the application.

Do I have access to the Tenant insurance policy?

The Tenant insurance is mandatory and it is automatically required as a different billed service. You are able to see and review it in the Tenant’s application form.